Terms of service
Terms of Service
Last Updated: August 30, 2026
Welcome to Uptide. These Terms of Service govern your use of the Uptide website and your purchase of products from us. By accessing our website or placing an order, you agree to these terms.
1. About Uptide
Uptide operates this online store and website. Throughout the site, the terms “Uptide,” “we,” “us,” and “our” refer to Uptide.
By using our website, you confirm that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or legal guardian to use the site.
2. Products & Product Information
We make every effort to ensure that product descriptions, photographs, pricing, availability, and other information on our website are accurate.
However, product colors and appearance may vary depending on your device or screen.
We reserve the right to:
- Change product descriptions or specifications
- Correct errors or inaccuracies
- Update pricing
- Limit quantities
- Discontinue products
- Change or discontinue products or services without notice
We do not guarantee that every product displayed on our website will always be available.
3. Orders
Placing an order through Uptide constitutes an offer to purchase the selected products.
We reserve the right to accept or decline any order at our discretion, including orders involving suspected fraud, pricing errors, inventory issues, or other circumstances that may prevent us from fulfilling the order.
If we cancel an order after payment has been processed, we will issue a refund for the amount charged.
4. Pricing & Payments
All prices displayed on our website are in U.S. dollars unless otherwise stated.
Prices are subject to change without notice.
You agree to provide current, complete, and accurate billing and shipping information when placing an order.
We use third-party payment processors to process payments. Uptide does not directly store your complete credit card information.
5. Shipping
We will make reasonable efforts to ship orders within the timeframe provided at checkout.
Shipping times are estimates and are not guaranteed unless specifically stated.
Uptide is not responsible for delays caused by shipping carriers, weather, natural disasters, customs, incorrect shipping information, or other circumstances outside our reasonable control.
Please review our Refund & Returns Policy for information regarding lost, damaged, or incorrect orders.
6. Returns & Refunds
Returns, refunds, exchanges, and final-sale products are governed by our Refund & Returns Policy.
By purchasing from Uptide, you agree to the terms of that policy.
7. Final Sale Products
Certain products, including flies, rods, and reels, are final sale and are not eligible for standard returns or exchanges.
Products that arrive damaged or have a suspected manufacturing defect may be eligible for a replacement, repair, refund, or manufacturer's warranty service, depending on the circumstances.
Please review our Refund & Returns Policy for complete details.
8. Manufacturer Warranties
Some products sold by Uptide may be covered by a manufacturer's warranty.
Manufacturer warranties are provided by the applicable manufacturer and may have their own terms, limitations, and requirements.
Where appropriate, Uptide may assist customers with warranty claims.
9. Website Use
You agree not to use our website:
- For any unlawful purpose
- To commit fraud or abuse
- To interfere with the operation or security of the website
- To attempt to gain unauthorized access to our systems
- To transmit malicious software
- To copy, reproduce, or exploit our website or content without permission
We reserve the right to refuse service or terminate access to our website when reasonably necessary.
10. Intellectual Property
All content on the Uptide website, including our name, logos, photographs, graphics, designs, text, product descriptions, and other materials, is owned by or licensed to Uptide unless otherwise stated.
You may not reproduce, distribute, modify, copy, or commercially use our content without our prior written permission.
11. User Content
If you voluntarily submit reviews, photographs, comments, or other content to Uptide, you grant us permission to use, reproduce, display, and share that content for purposes related to our business and marketing, subject to applicable law.
You are responsible for ensuring that any content you submit does not violate the rights of others or contain unlawful or inappropriate material.
12. Third-Party Links & Services
Our website may contain links to third-party websites, products, or services.
Uptide is not responsible for the content, policies, availability, or practices of third-party websites or services.
Your use of third-party services is subject to their own terms and policies.
13. Disclaimer
Our website and its content are provided on an “as available” basis.
While we make reasonable efforts to maintain accurate information and reliable service, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
Nothing on this website constitutes professional, legal, medical, or other specialized advice.
14. Limitation of Liability
To the fullest extent permitted by applicable law, Uptide and its owners, employees, and affiliates will not be liable for indirect, incidental, consequential, or special damages arising from your use of our website or purchase or use of our products.
Nothing in these Terms is intended to limit any rights or protections that cannot legally be limited under applicable law.
15. Indemnification
You agree to indemnify and hold harmless Uptide and its owners, employees, and affiliates from claims, damages, liabilities, and expenses arising from your violation of these Terms or your misuse of our website or products, to the extent permitted by law.
16. Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will be posted on this page with an updated Last Updated date.
Your continued use of our website after changes are posted constitutes acceptance of the updated terms.
17. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable law provides otherwise.
18. Contact Us
If you have questions about these Terms of Service, please contact us:
Uptide
Email: [YOUR EMAIL ADDRESS]
Website: [YOUR WEBSITE]