Shipping Policy

Last Updated: August 30, 2026

At Uptide, we work to get your order on the water as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after they are placed.

Orders placed on weekends or holidays will begin processing on the next business day.

During periods of high order volume, product launches, sales, or holidays, processing may take longer. If there is a significant delay with your order, we'll do our best to keep you informed.

Shipping

Available shipping options and estimated delivery times will be displayed at checkout.

Once your order ships, you'll receive a confirmation email with tracking information when available.

Shipping times are estimates and are not guaranteed. Uptide is not responsible for delays caused by shipping carriers, weather, natural disasters, holidays, or other circumstances outside of our control.

Shipping Address

Please make sure your shipping information is correct before completing your order.

Uptide is not responsible for delays or additional shipping costs resulting from an incorrect or incomplete address provided at checkout.

If you notice an incorrect address after placing an order, contact us as soon as possible. We'll do our best to make changes before the order ships, but we cannot guarantee that changes can be made once an order has entered processing.

Lost, Stolen, or Missing Packages

Once an order has been shipped, it is the responsibility of the shipping carrier to deliver the package.

If tracking shows your package as delivered but you cannot locate it, we recommend checking around your delivery location and contacting the carrier.

If your package appears to be lost or incorrectly delivered, contact us and we'll do our best to assist with the carrier.

Uptide is not responsible for packages confirmed as delivered to the address provided at checkout.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible with your order number and photos of the damaged product and packaging.

Do not discard the product or packaging until we've had an opportunity to review the issue.

International Shipping

International shipping availability will depend on the products and destinations offered at checkout.

Customers are responsible for any applicable customs duties, taxes, tariffs, brokerage fees, or other charges imposed by the destination country unless otherwise stated at checkout.

International delivery times are estimates and may be affected by customs processing.

Contact

If you have questions about an order or shipping, contact us at:

Email: orders@uptidefishing.com